Operational Metrics
↑Utilization Rate
The percentage of available working hours that are spent on billable client work. Critical for service businesses to maximize revenue per employee.
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Explore 25 business metrics and KPIs. Learn what to track, how to calculate, and which apps can help.
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Operational Metrics
↑Project Margin
The profit margin on individual projects after accounting for direct labor and expenses. Essential for service businesses to ensure profitable work.
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Operational Metrics
↑Sales Win Rate
The percentage of sales opportunities that convert to closed deals. A key indicator of sales team effectiveness and product-market fit.
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