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Freshsales

AI-powered CRM by Freshworks with built-in phone, email, and chat. One of the most affordable CRMs at $9/user/month.

Features

  • Freddy AI
  • Built-in phone
  • Email sequences
  • Lead scoring
  • Multiple pipelines
  • Territory management

Pros

  • Very affordable entry price
  • Built-in communication tools
  • AI assistant (Freddy)
  • Free tier available

Cons

  • Smaller integration ecosystem
  • No native German accounting integrations
  • Less known in DACH market

Integrations

stripeshopifyzapier

Best For

startupssmall businessesbudget conscious teams

About Freshsales

Freshsales by Freshworks is one of the most affordable CRMs on the market, with a free tier and paid plans starting at just $9/user/month. Despite the low price, it packs powerful features including the Freddy AI assistant for lead scoring and deal insights, built-in phone and email, and customizable pipelines. The platform is part of the Freshworks suite which includes helpdesk, marketing, and IT service management. German language support is available, though the DACH market presence is smaller compared to HubSpot or Pipedrive.

Freshsales Pricing

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